Frequently Asked Questions

Got questions about how Centropy can help your organisation with Airtable consulting services? We’ve got answers. Here are some of the most frequently asked questions about our approach, services, and how we deliver value across New Zealand, Australia, North America, Europe, and APAC.

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What is Airtable, and why should I use it?

Airtable is a flexible, cloud-based platform that combines the simplicity of spreadsheets with the power of databases, enabling you to organize, manage, and automate workflows. It’s perfect for teams needing a scalable, intuitive solution without the complexity of traditional software. We use Airtable because it’s versatile, user-friendly, and supports thousands of integrations—making it ideal for businesses of all sizes globally.

How does Centropy’s process work?

Our Agile process involves four key phases: Discover & Define, Design & Build, Deploy & Train, and Support & Iterate. We start with a free discovery session to understand your needs, then rapidly build and refine tailored solutions in weekly sprints. After deployment, we provide training and ongoing support to ensure your system evolves with your business. Learn more in our “How We Work” section.

What industries do you serve?

We’re industry-agnostic, serving clients across sectors like finance, agriculture, tourism, technology, logistics, and more. From startups in Auckland to enterprises in London, our tailored Airtable solutions fit any industry’s needs. Check out our “Benefits and Use Cases” for examples.

What’s included in your packages?

Our packages range from quick-start setups (Discovery Starter) to enterprise-grade solutions (Advanced Implementation), including custom database design, integrations, automations, and training. Fractional support offers ongoing assistance. See our “Packages and Fractional Support” section for details.

How do you ensure data security and privacy?

We follow best practices for data security, including Airtable’s built-in permission controls, secure API integrations, and compliance with privacy regulations (e.g., GDPR, NZ Privacy Act). We work with your team to set up access levels and ensure your data stays safe.

Can you work with my existing Airtable setup?

Absolutely. Whether you need troubleshooting, optimization, or advanced enhancements, we can refine and scale your existing Airtable system to meet your evolving needs.

How long does it take to see results?

Results vary by package and scope. Small setups (e.g., Discovery Starter) can deliver value in 1-2 weeks, while larger implementations take 4-6 weeks. Ongoing support ensures continuous improvement over time.

Absolutely. Whether you need troubleshooting, optimization, or advanced enhancements, we can refine and scale your existing Airtable system to meet your evolving needs.